Help Centre
Answers to the questions we're asked most — about books, orders, returns, and speaking engagements.
Books & ordering
Where to buy, formats, and signed copies
Shipping
Delivery times and tracking your order
Returns
Returning or exchanging a book
Speaking
Booking Dr. Bolar for your event
Updates
Newsletter sign-up and unsubscribing
Contact
Reach us directly
01
Books & ordering
Every title is listed on the Books page with a direct link to its Amazon listing. Follow the link for the book you want and the purchase is completed on Amazon.
Availability differs by title — some are in paperback, some in Kindle, and some in both. Each book's Amazon listing shows the formats currently on offer.
Signed copies can be arranged on request. Email info@lawrencebolar.com with the title you'd like and where it should be sent, and we'll come back to you with the details. Please note signed copies aren't returnable.
Yes. Bulk orders for schools, districts, churches, and conferences are welcome and are quoted individually. Email us with the title, quantity, and the date you need them by.
For orders placed with us directly, email info@lawrencebolar.com as soon as you can — we can make changes any time before dispatch. Orders placed on Amazon are changed or cancelled through your Amazon account.
02
Shipping
Ordered on Amazon? Shipping, tracking, and delivery for those orders are handled entirely by Amazon. Check your Amazon account for the current status.
For orders placed directly with us:
Expedited: 2–3 business days after dispatch
Standard: 5–7 business days after dispatch
These are estimates. Carrier delays and holiday periods can extend them.
Expedited: 2–3 business days after dispatch
Standard: 5–7 business days after dispatch
These are estimates. Carrier delays and holiday periods can extend them.
Once your order is dispatched we'll email you tracking details. You can also check the Track My Order page or email us with your order number.
Email info@lawrencebolar.com with your order number and we'll chase it up with the carrier.
Most books fit through a letterbox or are left in a safe place. If the carrier can't deliver, they'll leave a card and attempt it again. Double-check your address before ordering.
03
Returns & exchanges
Email us before posting anything back. Returns sent without authorisation can't be accepted. Write to info@lawrencebolar.com with your order number to start.
Fill in the Request a Return form with your order details. We'll review it and email you return instructions within 1–2 business days.
Requests must be raised within 14 days of receiving your order. After that a return can't be accepted.
Once the book arrives and has been checked, approved refunds are processed within 3–7 business days, back to the original payment method wherever possible.
Yes, subject to stock. Choose "Exchange for a different title" on the Request a Return form. If what you want isn't available we'll offer a refund or store credit instead.
Read or marked copies, personalised and signed copies, digital and audio downloads, and anything damaged after delivery. The full list is in our Returns & Exchanges policy.
No — Amazon orders are returned through Amazon under their own policy. Open your Amazon account and use the returns section for that order.
04
Speaking engagements
Send an enquiry through the Speaking page, or email info@lawrencebolar.com. Include your date, location, audience, and the theme you have in mind, and we'll come back to you with availability.
Education, leadership, personal growth, and the themes running through his books. Talks are shaped around the audience — a staff development day and a student assembly get very different sessions.
The earlier the better — several months ahead is ideal for conference dates. Shorter notice is sometimes possible, so it's always worth asking.
Yes. Virtual keynotes and workshops can be arranged for audiences that can't gather in person. Mention it in your enquiry.
No. An enquiry starts the conversation. The engagement is confirmed once the date, fee, and scope are agreed in writing by both sides.
05
Updates & account
Enter your email in the sign-up box at the bottom of any page. You'll get occasional news about new books, events, and speaking appearances — nothing else.
Use the unsubscribe link at the bottom of any email, or send us a note at info@lawrencebolar.com and we'll remove you.
Visit Manage Account to review your details, or Change Address to update where orders are sent. Change your address before placing a new order.
On the login page, click "Lost your password?" and enter your email address. A reset link will be sent to you.
Only what's needed to answer you, ship an order, or send updates you asked for. Our Privacy Policy sets it all out, including how to ask for a copy or have it deleted.
06
Still need help?
Nothing here matching your question? Try one of these, or write to us.